bigwin66 Privacy Policy
This policy clearly explains how bigwin66 collects, stores, and protects your personal information.
Last Updated: 30 October 2026
bigwin66 is a platform providing trusted online casino services for players in Myanmar. We place great importance on the security and full protection of your personal information. This Privacy Policy ("Policy") applies to any person ("you" or "user") who uses the bigwin66 website and services ("Services").
The purpose of this policy is to clearly explain how your information is collected when you use our services, to disclose how that information is used, and to help you understand your rights to protect your own data. By continuing to use our services, you are considered to have agreed to the terms set out in this policy.
Types of Information We Collect
bigwin66 may collect information from you in the following categories.
1.1 Information You Provide Directly
This includes information you provide when registering an account, making a deposit, making a withdrawal, or contacting customer support—
- Name, date of birth, and personal ID number (for age verification)
- Contact information — email address
- Payment method and related details (KBZPay, Wave Money, AYA Pay, bank transfer)
- Login credentials — username and password (stored in hashed form)
- Records of communications with customer support
1.2 Automatically Collected Information
When you visit the website, our servers automatically record the following technical data—
- IP address and connection type
- Browser type, version, and language settings
- Pages visited, click paths, and time spent
- Device software platform (mobile or desktop)
- Data collected from cookies and similar tracking technologies (see section 6)
1.3 Information obtained from third-party sources
We may receive information verified by payment checking and fraud prevention services. This data is used for verification purposes only and is not merged with your existing profile.
How we use your information
The information we collect is used only for the following purposes—
- To create and manage your account
- To process deposits, withdrawals, and financial transactions
- To provide customer support (24/7 Live Chat and email)
- To record and verify gaming activity
- To prevent fraud, combat financial crime, and ensure legal compliance
- To improve the quality and security of the website's software
- To send bonus and promotion notifications (for matters you have agreed to)
- To comply with legal requirements, court orders, and to maintain regulatory relationships
We will never use your data for purposes not stated in this policy.
Sharing personal information with third parties
bigwin66 does not sell, rent, or share your personal information with any third party for commercial purposes. However, we may disclose data in the following defined circumstances in line with our obligations—
- Service providers — Companies that help us deliver our services, such as payment processing, technical infrastructure, and marketing campaigns — these partners must handle data only in accordance with our instructions and restrictions.
- Legal disclosures — Data may be disclosed to comply with applicable law when there is a court order, legal proceedings, or a request from a regulatory authority.
- Business transfers — In the event of a company merger, acquisition, or asset transfer, your data may be transferred but will continue to be protected under this policy.
- Your own consent — Any case where you have given clear and explicit consent.
Data retention and deletion
We retain your personal information for as long as necessary to fulfil the purposes described in this policy. Financial transaction records and account data may be kept until a set retention period expires in order to meet legal and regulatory requirements.
Once your account is closed and there are no outstanding financial transactions to settle, we will securely delete your data or convert it to an anonymised form after a set period.
Our data security measures
bigwin66 applies technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction—
All data transferred between the website and your browser is encrypted using TLS/SSL, so no third party can intercept and read it.
Your password is never stored in plain text — it is stored using cryptographic hashing only, so even our staff cannot read it.
Staff who can access your data are restricted through role-based access control, and all access is logged and monitored.
Our server infrastructure is protected by firewalls, intrusion detection systems, and regular security audits.
However, we openly acknowledge that no digital service can be 100% guaranteed. We continue to work hard to reduce risk as much as possible.
Cookies and Tracking Technologies
Cookies are small digital files placed on your device by your browser. We use these cookies for the following purposes—
- Essential Cookies — To keep the website's core functions (login sessions, session management) working properly. Without these cookies, the website cannot function correctly.
- Functional Cookies — To remember your preferences (language, settings) and improve your gaming experience.
- Analytical Cookies — To understand website traffic patterns and improve our services. Data from these cookies is handled in fully anonymous form only.
You can block cookies through your browser settings. However, if you block essential cookies, some features of the website may not work properly.
Your Data Rights
Every player using bigwin66's services has the following rights regarding their personal information—
Right to Access
You can request what data we collect and hold about you. Contact our customer support to make a request.
Right to Correction
If your personal information is incorrect or incomplete, you can ask us to correct it.
Right to Deletion
You can request that we delete your data if it is no longer needed for legal purposes. Please understand, however, that financial data cannot be deleted until the legally required retention period has ended.
Right to Object
If you wish to object to the way we handle your data, you can contact us at [email protected] to raise your concern.
To exercise any of these rights, send an email to [email protected] and include information that can verify your identity. We will respond as quickly as possible.
Protection for Under 21s
bigwin66's services are for adults aged 21 and above only. We do not knowingly collect personal information from anyone under 21. If we believe we have received data from a person under 21, we will take immediate steps to delete that data. Parents or guardians with concerns about this matter can contact us at [email protected].
Policy Changes
We may review and update this privacy policy from time to time as needed. If there are any changes, we will update the "Last revised date" at the top of the policy and notify users on our website.
Any changes will be considered in effect 7 days after they are posted on the website. If you continue using our services after that period, you will be considered to have accepted the updated policy. If you do not agree with the changes, please stop using our services and contact us at [email protected].
Data Protection Contact
If you have questions about this privacy policy, wish to make a data rights request, or want to know more about how we handle your data, please contact our customer support team—
- 24/7 Live Chat — Contact us directly through the Live Chat on the website
- Email — [email protected]
When contacting bigwin66, please clearly state your account's main ID and the matter you are reaching out about. We provide 24/7 support in Myanmar language, so you can reach out at any time.